Privacy Policy

Bex Studios is committed to protecting your privacy and takes its responsibilities regarding the security of customers’ information very seriously. This policy explains how Bex Studios uses any personal information that we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.

Bex Studios seeks to improve its performance and to both maintain and develop customer relationships. To enable us to achieve this, we hold information about customers and potential customers and the services which they have expressed interest in. This information is used to keep you informed about our services and to contact you in order to provide our services.

The provision of personal data by an individual is a contractual requirement which is necessary for Bex Studios to perform the service which has been requested. If sufficient data is not provided, then Bex Studios may not be able to fulfil your request.

The information we collect and how we use it

You can access the Bex Studios website (‘the Website’) without giving any personal information.

Any personal data or information which has been manifestly made public by the individual is not subject to this Privacy Policy. For example, if a piece of information is found on google then it will not be classed as private data and does not fall within this Privacy Policy.

Online Forms

If you are submitting an enquiry you will be asked for your name, your email address and your phone number so that we can contact you.

Information held on Bex Studios files

Bex Studios holds written information about customers and potential customers which can include name, email address, phone number and postal address. This information is collected in several ways including during face to face meetings, during phone calls, via email or social media messaging.

Use of Personal Data

We process your Personal Data only for specific and limited purposes. We ask only for data that is adequate, relevant and not excessive for those purposes. We may use your personal data for administrative purposes relevant to an order or your relationship with Bex Studios.

We may use your Personal Data internally to help us improve our products and services and to help resolve any problems.

We will not share, sell or distribute your Personal Data to third parties for marketing and direct selling purposes.

We will not send any communication to individuals that have opted out of being on our mailing list except direct communication relevant to an order or their relationship with Bex Studios.

Managing your Communication Preferences

Bex Studios communicates with you for the purposes of providing the services requested. Bex Studios is committed to protecting your privacy and takes its responsibilities regarding the security of your information very seriously. Should you not wish to receive further communications from us then please contact us directly at which point your communication preferences will be updated and any contact with you will be direct communication relevant to an order or relating to your relationship with Bex Studios.

Our use of cookies and other information gathering technologies

In addition to the information we collect as described above, we use technology to collect anonymous information about the use of our Website. For example, we use technology to track which pages of our Website our visitors view. We also use technology to determine which Internet browsers our visitors use. This technology does not identify you personally, it simply enables us to compile statistics about our visitors and their use of our Website.

Our Website contains hyperlinks to other pages on our Website. We use technology to track how often these links are used and which pages on our Web Site our visitors choose to view. Again, this technology does not identify you personally – it simply enables us to compile statistics about the use of these hyperlinks. We use this anonymous data to improve the content and functionality of this Web Site, to better understand our customers and markets, and to improve our services.

In order to collect the anonymous data, we may use temporary “cookies” that collect the first level domain name of the user and the date and time you accessed this Website. Cookies by themselves cannot be used to discover the identity of the user. A cookie is a small piece of information which is sent to your browser and stored on your computer’s hard drive. Cookies do not damage your computer. You can set your browser to notify you when you receive a cookie. This enables you to decide if you want to accept it or not. Our service provider will also be using cookies through the website.

We also use your IP address to help diagnose problems with our server and to administer our Website. An IP address is a numeric code that identifies your computer on a network, or in this case, the Internet. Your IP address is also used to gather broad demographic information, such as determining how many of our visitors are from outside of the UK.
We may also perform IP lookups to determine which domain you are coming from (i.e. aol.com, yourcompany.com) to more accurately gauge our users’ demographics.

If you do not wish this information to be gathered via cookies please update your google preferences at adssettings.google.com

Disclosure of your Personal Data

We do not share, sell or distribute your Personal Data with unrelated third parties except under these limited circumstances: –

• We may share or transfer the information in our files to comply with a legal requirement, for the administration of justice, to protect your vital interests, to protect the security or integrity of our Website, to take precautions against legal liability, or in the event of a corporate sale, merger, reorganisation, dissolution or similar event. Where appropriate, before disclosing Personal Data to a third party, we contractually require the third party to take adequate precautions to protect that data. We will also take all reasonable steps to ensure that the individual is informed prior to the passing of information.

Data integrity and security

We strive to maintain the reliability, accuracy, completeness and currency of Personal Data in our files.

We keep your Personal Data only for as long as reasonably necessary for the purposes for which it was collected or to comply with any applicable legal or ethical reporting or document retention requirements. Should you wish us to destroy any non-essential personal information we will be happy to do this at any time, please write or email us at the details below to request this.

All of our physical files are stored securely.

Any personal information we have on any clients will be retained for a period of 36 months following the termination of a commercial relationship. Any personal information held on potential customers will be retained for 1 year following any campaign in line with ICO preparatory GDPR guidelines.

Data access and corrections

Upon receipt of your written request and enough information to permit us to identify your Personal Data, we will disclose to you the Personal Data we hold about you. We will also correct, amend or destroy any Personal Data that is inaccurate and notify any third-party recipients of the necessary changes. If you wish to access or correct your Personal Data, please email us at bexforster@hotmail.com

Should you wish to lodge a complaint with a supervisory authority then you are within your rights to do this and should contact the Information Commissioners Office at the following link https://ico.org.uk/concerns/

Links to other websites

This Privacy Policy applies only to this Website. This Website may contain hyperlinks to websites that are not operated by Bex Studios. These hyperlinks are provided for your reference and convenience only and do not imply any endorsement of the activities of these third-party websites or any association with their operators. We do not control these websites and are not responsible for their data or privacy practices.

We would urge you to review any privacy policy posted on any site you visit before using the website or providing any Personal Data about yourself.

Your consent

By submitting your information, you consent to the use of that information as set out in this Privacy Policy. If we change our Privacy Policy we will post the change on this page and may place notices on other pages of the Website, so that you may be aware of the information we collect and how we use it at all times. Continued use of the service will signify that you agree to any such changes.

How to contact Bex Studios

We welcome your views about our Websites and our Privacy Policy. If you would like to contact us with any queries or comments please send an email to bexforster@hotmail.com

This privacy policy will be regularly updated. Latest update June 2018.